We build AI capabilities once. Then ship them through vertical products.
Forecasting, personalization, decision-support — designed as platform primitives, not one-off features. Each new vertical product inherits them on day one. The first vertical is cutQ. The next ones are being scoped now.
Platform capabilities
The primitives every vertical inherits
Smart scheduling
A scheduling engine that learns each shop, each staff member, and each service. Suggests slots that maximize chair utilization without overbooking. Adapts as the patterns change.
No-show prediction
Predicts which bookings are likely to cancel late or no-show. Triggers smarter reminders, optional deposits, or auto-fill from a waitlist — before the revenue walks out the door.
Demand forecasting
Reads patterns across days, services, weather, and local events to recommend staff levels a week ahead. Less guesswork on rosters. Fewer empty chairs and fewer turn-aways.
Customer insights
Detects churn signals from visit cadence and service mix. Surfaces the right customer, the right offer, the right moment — without spamming the rest.
Multi-modal customer comms
AI-assisted messaging across SMS, WhatsApp, and in-app chat. Handles intent classification, automated replies for common questions, and graceful handoff to staff for the rest.
Decision support for operators
A copilot for the person running the shop. Pricing suggestions, staff coaching insights, supplier reorder cues — surfaced where they already work, not in a separate dashboard.
How it works
Data, models, product — in one loop
The flywheel is simple. Each vertical product captures the data only it can see, that data tunes vertical-specific models, and those models ship as features inside the same product. Every booking, no-show, and re-engagement makes the next prediction sharper.
Vertical operational data
Bookings, queues, services performed, products sold, staff hours. The data only a vertical product captures.
Tuned models per vertical
Foundation models fine-tuned on industry-specific data. Generic AI misses the patterns. Vertical AI compounds them.
AI inside the product
Capabilities ship inside the same screens operators already use — not as a separate tool, not as a chatbot bolted on.
Built on the platform
Products in flight
cutQ
In development · Personal-care businesses
Full management for barbershops, hair salons, beauty clinics, nail bars, and day spas. Queue + bookings + POS + staff, with the platform built in from day one.
Next vertical
Mapping · TBA
We're scoping adjacent industries where small operators run on clipboards and shared spreadsheets — and where vertical AI would change the math. If that's your trade, we want to hear from you.
Keen for a chat?
Whether you've got a project in mind or just want to pick our brains, we're always up for a yarn. No sales pitch, we promise.